BS ISO 17679:2016 pdf download.Tourism and related services — Wellness spa — Service requirements
1 Scope
This document establishes the service requirements of a wellness spa, the main supporting processes and the quality of service to be provided to the client.
This document can be used by all types and sizes of wellness spas even if it is part of another activity (e.g. accommodation facilities, fitness centres and hospitals).
This document does not include any accommodation or food and beverage requirements.
This document does not apply to medical spas and thalassotherapy centres.
This document does not cover decisions that are related to medical professions, medical training or any religious aspects.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at http://www.iso.org/obp
— IEC Electropedia: available at http://www.electropedia.org/
3.1 sauna
wooden cabin with hot dry air
[SOURCE: ISO 18513:2003, 4.2.2]
3.2 steam bath
room or cabin with hot steam
[SOURCE: ISO 18513:2003, 4.2.3]
3.3 well-being
feeling of being comfortable, healthy and happy
3.4 wellness
state of health and well-being (3.3), featuring the harmony of body, mind, spirit, emotion and social relations through self-responsibility
Note 1 to entry: An approach towards wellness is not disease-oriented but to improve one’s level of wellness.
Different persons not affected by a specific disease can have different levels of wellness. People living with illness can achieve higher levels of wellness.
4.2 Equipment
The wellness spa shall provide measuring devices such as clocks, hour glasses and thermometers that can be viewed within the wellness facilities so that clients can monitor their activities and avoid overexertion. The wellness spa shall provide thermometers in its wellness facility areas to allow the staff to monitor and maintain safe thermal conditions for clients. The wellness spa shall ensure that all aquatic wellness facilities including whirlpool, hydrotherapy pools and other equipment filled with water, in which clients share a common area, are clean, free from debris and have the proper water chemistry. The water chemical levels shall be monitored on a regular basis. All floor surfaces shall be designed and constructed to accommodate the intended activities for each area, for example, non-slip floors in wet areas. All electrical installations and equipment shall be properly constructed and maintained and correct for the purpose and environment in which they are used. All electrical work (installation, extension and repairs) shall be undertaken by specialist workers or supervised by those with specialist knowledge. Electrical checks are required to find faults in insulation, earthed and contamination by dust or water. The records of checks, work and maintenance shall be well-documented.
BS ISO 17679:2016 pdf download
